Managing Your Subscription

Viewing Your Plan

Open your account menu in the sidebar and select Account settings. Select Billing to see your plan, billing cycle, next payment date, and credits.

Workspace owners can change plans and manage billing. Other members must contact their workspace owner. If billing details do not load, select Try again. A loading error does not change your plan or credits.

Upgrading or Downgrading

To change your plan:

1. Open Account → Billing.
2. Select Change plans under Subscription.
3. Select your new plan.
4. Review the displayed price and billing terms before you confirm the change.

Use Manage billing to open the billing portal.

Buy Extra Render Credits

Open Account → Billing and find Credits. The Render credits row shows your monthly and permanent credits remaining. Buy render credits lists the available packs.

Workspace owners can buy a credit pack. Pack sizes and prices depend on the current plan. Purchased render credits do not expire. An active subscription is required to use them.

If a batch or editor export needs more credits, open Account from that workflow. Account shows the missing credit count. After payment is confirmed, check the updated balance. Select Return to Modular Builder or Return to editor to continue.

If the balance is unavailable, select Refresh credit balance before you build. Workspace members must contact the owner to buy credits.

Canceling

To cancel your subscription:

1. Open Account → Billing.
2. Select Cancel subscription under Subscription.
3. Your access continues until the end of your current billing period.

Your project data is retained for 30 days after cancellation in case you decide to resubscribe.

Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied for any reason within your first 30 days, contact us and we'll issue a full refund — no questions asked.